Define Success Before You Deploy
List everyone who will influence or feel the impact of the rollout, from executives to help-desk heroes. Clarify who decides, who does, and who informs. Invite early feedback to reduce surprises and help every role understand how remote collaboration software will make their work easier.
Define Success Before You Deploy
Track more than logins. Measure meeting quality, async engagement, reduction of duplicate tools, and time saved on routine tasks. Define baseline numbers, then agree on target improvements. Encourage teams to share stories that explain what the metrics actually feel like day to day.